Refund policy
No Refund Policy
Due to the nature of our beauty and hair care products, ALL SALES ARE FINAL.
We do not accept returns, exchanges, or refunds.
This policy helps maintain:
• Product hygiene
• Quality control
• Customer safety
We only replace items if:
• Product arrives damaged
• Wrong item was sent
To request assistance, contact us within 48 hours of delivery.
Email: support@luxbyambarmarte.com
Include:
• Order number
• Photos of product
• Description of issue
Requests submitted after 48 hours may not be accepted.
Order Cancellation
Orders cannot be canceled once they are processed or shipped.